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1. I keep getting bumped out of the system when I try to apply; how do I fix this?

The City’s on-line application process is administered by a third party (NeoGov/GovernmentJobs), therefore some of the Internet Explorer security settings are likely disrupting the application process. Making one of the changes noted below to Internet Explorer, should fix the problem:

Open Internet Explorer and select > Tools > Internet Options > Privacy tab:

1. Under Settings, change the “slider” from Medium to Low. Click ‘OK’; or

2. Under Settings, select the ‘Advanced’ button. Check the ‘Override automatic cookie handling’ checkbox First-Party cookies: ‘Accept’. Third-Party cookies: ‘Accept’. Check ‘Always allow session cookies’. Click ‘OK’

If you still experience problems, please call (714) 690-3337.

2. I am trying to register and it says: "The Email Address you've chosen is already in use".

If you are receiving this error, it means you have previously applied for employment with another government agency that uses the same third party applicant tracking service, NeoGov/GovernmentJobs.com. To have your user name and password emailed to you, please follow the instructions at the Lost Username/Password Help website. Lost Username/Password Help...

3. How do I log-in, it keeps saying: "Sorry. The login page has expired. Please try again."

The City’s on-line application process is administered by a third party (NeoGov/GovernmentJobs), therefore some of the Internet Explorer security settings are likely blocking the log-in process. Making one of the changes noted below to Internet Explorer, should allow you to access the application process. Open Internet Explorer and select > Tools > Internet Options > Privacy tab: 1. Under Settings, change the “slider” from Medium to Low. Click ‘OK’; or 2. Under Settings, select the ‘Advanced’ button. Check the ‘Override automatic cookie handling’ checkbox First-Party cookies: ‘Accept’. Third-Party cookies: ‘Accept’. Check ‘Always allow session cookies’. Click ‘OK’

Applicant Log-In...

4. How do I add attachments to my application?

Attachments can be added on the primary Job Application page (1); at the bottom of the page in the area labeled "attachments". It is very similar to attaching items to an email; however, each attachment must be less than 5MB. Applicant Log-In...