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Orange County law enforcement and fire dispatch centers are now equipped with Text-to-911 to allow the hearing impaired, speech impaired or those in an emergency situation who are unable to make a phone call reach emergency services dispatchers by text message.
Text-to-911 was jointly launched by every Orange County public safety agency with a Public Safety Answering Point (PSAP) on February 6. In 2018, more than 1,243,092 calls were made to 911 in Orange County. Eighty percent of those calls came from mobile phones.
Remember to always call if you can, and text if you can’t. Calling provides a faster response, allowing information to be relayed to responding public safety personnel as quickly as possible. It also allows dispatchers to hear background noises or conversations and gather additional information.
When texting, residents should first provide their location and whether they need law enforcement, fire, or medical aid services.
More about Text-to-9-1-1