Water Service For assistance with your water service, please call the Public Works Department at (714) 690-3310.
Water Bill Questions For all billing inquiries, please contact the Water Billing Department at (714) 690-3330.
New Customers / Set-up Service New customers who have moved into the area should call or visit the Water Billing counter at City Hall (7822 Walker Street) or call the Water Billing Department at (714) 690-3330.
Water Quality Inquiries Please contact the Public Works Department at (714) 690-3310 or by email to report:
A water leak
Low water pressure
Any water quality inquiry
Water Shutoff Procedures / Disconnect Water Service To be safe, if you need your water turned on or off, call the Public Works Department at (714) 690-3310. Water Division staff can usually respond to a request within a short period of time.
Damage Policy It is the City’s policy that the property owner is responsible for damage to a meter valve if the owner or a plumber working for the owner damages the meter or valve while turning it on or off. Please allow the City to turn off your water for you when necessary.