The City of La Palma Where Tradition and Vision Come Together...

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City of La Palma
7822 Walker Street
La Palma, CA 90623
Ph: (714) 690-3300
Fx: (714) 523-2141
Customer Service
Water Service
For assistance with your water service, please call the Public Works Department at (714) 690-3310.

Water Bill Questions
For all billing inquiries, please contact the Water Billing Department at (714) 690-3330.

New Customers / Set-up Service
New customers who have moved into the area should call or visit the Water Billing counter at City Hall (7822 Walker Street)  or call the Water Billing Department at (714) 690-3330.

Water Quality Inquiries
Please contact the Public Works Department at (714) 690-3310 or by email to report:
  • A water leak
  • Brown water
  • Low water pressure
  • Any water quality inquiry

Water Shutoff Procedures / Disconnect Water Service
To be safe, if you need your water turned on or off, call the Public Works Department at (714) 690-3310. Water Division staff can usually respond to a request within a short period of time.

Damage Policy
It is the City’s policy that the property owner is responsible for damage to a meter valve if the owner or a plumber working for the owner damages the meter or valve while turning it on or off. Please allow the City to turn off your water for you when necessary.