Communications / Records
The Police Dispatch Unit performs as the vital link in communication between citizens and emergency services for the City of La Palma, while the Records Unit tracks and provides copies of all police reports.
Communications / 9-1-1
Dispatchers provide continuous telephone and radio dispatching while coordinating all Police, Fire, Rescue, and Medical responses within the City of La Palma. Police Dispatchers communicate with patrol officers and other emergency personnel by radio and computer-linked equipment.
The La Palma Police Center is the 9-1-1 Public Safety Answering Point (PSAP) for the City. Police dispatchers use
Computer Assisted Dispatching (CAD) software to process calls and track critical information.
The Records Unit staff provide a myriad of services to department personnel,
government agencies, and to the public. The staff is responsible for
the storage and retrieval of all crime reports, warrants, traffic
accident reports, vehicle reports, and statistical reports.
In order to ensure that your report will be available, we recommend that you wait 5-7 days from the date of the incident or the date you made the report before you contact us to confirm if the report is available. Depending on the complexity of the report, it takes on average 3 – 5 days for a report to be finalized by the officer; approved by a supervisor; and submitted to the Records unit. Depending on the type of report, requests for reports may be made in
person, by U.S. mail or by telephone. All requests for information are
processed in accordance with State of California data privacy laws and
Traffic Accident/Collision Reports
Traffic collision reports are maintained by LexisNexis® for the La Palma Police Department. To obtain a copy of a traffic collision report, please visit their website https://ecrash.lexisnexis.com
, click on “Register for an Involved Party Account,” and follow the prompts. For customer assistance, with this online service, please contact LexisNexis® at (866) 215-2771.
Other Police Reports
For copies of all other police reports, please contact the Police Records Unit at (714) 690-3369 for more information.
Automated License Plate Reader Policy
Pursuant to California Civil Code 1798.90.5 et al. the La Palma Police Department has posted on this website, its policy
with regard to Automated License Plate Readers. If you have questions regarding this policy, please contact the Support Service Captain at (714) 690-3381.